The role of the Project New Day facilitator is to facilitate groups and not to practice life coaching. However, understanding the basics of life coaching can be immensely helpful in the context of any interpersonal relationships. That is why all Project New Day group facilitators must take the Project New Day Coaching Fundamentals online course (six hours of video content). To provide newcomers with the basic life-coaching concepts, and to serve as a refresher to those who have taken the Coaching Fundamentals course, the full list of International Coaching Federation “Core Competencies” is included here.
Definition: Develops and maintains a mindset that is open, curious, flexible and client-centered.
Definition: Partners with the client and relevant stakeholders to create clear agreements about the coaching relationship, process, plans and goals. Establishes agreements for the overall coaching engagement as well as those for each coaching session.
Definition: Partners with the client to create a safe, supportive environment that allows the client to share freely. Maintains a relationship of mutual respect and trust.
Definition: Is fully conscious and present with the client, employing a style that is open, flexible, grounded and confident
Definition: Focuses on what the client is and is not saying to fully understand what is being communicated in the context of the client systems and to support client self-expression
Definition: Facilitates client insight and learning by using tools and techniques such as powerful questioning, silence, metaphor or analogy
Definition: Partners with the client to transform learning and insight into action. Promotes client autonomy in the coaching process.
As part of the Project New Day training, group facilitators are required to obtain a certificate in the Project New Day online course titled, “Group Facilitation Skills.” This course comprises four videos developed by Ken Kinter, MA, LPC, Assistant Professor at the Institute for Inpatient Psychiatric Rehabilitation at Rutgers University. Professor Kinter has worked with people with mental illness and addictions throughout his 30-year career. This includes 25 years working in psychiatric emergency settings, partial care programs, and in a county jail.
“Group facilitation can be very challenging. But at the same time, it can be a lot of fun. When it works, it’s fantastic! And when it doesn’t work, it’s very educational.”
The text in this “Group Facilitation Skills” section is paraphrased with permission from that video series.
The seven types of groups are:
These group types are not that clearly delineated. But knowing which of these your group resembles can tell what your role is as a facilitator. …
Group PurposeA group’s purpose is important because that’s what drives the group forward. If the purpose of a group is to be able to cope with bipolar disorder, then every session should tie into that. A good question is, “Can a group have more than one purpose?” If so, then the purposes should be made clear. The group’s purpose should also be somewhat shared where the facilitator is getting input from the group because they’re the ones who are trying to get somewhere. So the facilitator’s job is to help them get there. The group’s purpose can change over time and a good facilitator must be judicious with that flexibility. The facilitator must be clear so that the members can be clear. Related to purpose is the concept of a “standalone group.” That is, even if a group meeting is just one of a long series, and even if someone shows up to just one meeting, they get something out of it. An analogy is that with some TV shows, you have to watch the series from the beginning, otherwise you don’t know what is going on. But then there are other series where you can drop in anywhere and it makes sense.
This section contains a planning form and a template for Project New Day Community Group sessions. It may be helpful to fill in the following form before each meeting. Then follow it, and the template, during the course of the meeting.
Importance of this topic.
Changes in knowledge from this meeting.
Description of participants who will benefit.
Facilitator expertise needed, supplies needed, teaching techniques to be used.
How will the leader know when participants have attained sufficient knowledge about this topic?
WHAT – are we learning today?
WHY – benefits of participation.
HOW – method.
How will you teach the topic?
If a skill, incorporate tell/show/do:
TELL – the steps of the skill.
SHOW – a demonstration.
DO – allow group members to do and practice the skill.
Summarize main points of discussion.
If a skill was taught, then restate the steps of the skill.
Ask the participants how they will use the new information or skill outside of the group.
How many minutes should be reserved for the introduction, each topic, and the wrap-up?
Items in parentheses are instructions and are not to be read.
1. Good (morning, evening, afternoon) ladies and gentlemen. This is the weekly Zoom session meeting for the Project New Day community. My name is _____, and I will be your facilitator.
2. Before moving to today’s topic, I would like to share a few comments about privacy.
3. If you are concerned about your full name being shown—or your photo—you can right-click on the video and select “Rename.” A dialog box will appear allowing you to change your name.
4. You can disable your video by clicking the video icon in the lower-left corner of the screen.
5. If you are in a public setting, please turn off your video and use your headphones so others can’t hear the meeting. If anyone interrupts the meeting, the host will mute everyone and remove that person so we can resume the meeting quickly.
6. Community sessions will not be recorded by the instructor. Participants are prohibited from recording of any kind, including photographing, screen captures of discussions, and chat exchanges except when permitted by the instructor or meeting chair when advance notice is provided.
7. During video sessions, there is a chat function that permits participants to ask questions and engage in dialogue with the class or meeting proceeding.
8. If you desire to remain anonymous when you join a Zoom meeting, you will see a window prompting you to “Join a Meeting,” and a box with your name in it. You can change your name in the box before joining a meeting so that you maintain anonymity.
9. Ultimately, your privacy is your responsibility.
10. Please treat this online meeting as you would an in-person meeting and refrain from activities that could be distracting to others. To minimize background noise, please keep your microphone muted except when you are speaking to the group.
11. Do we have anyone attending this meeting for the first time? (If so, ask the participant(s) to introduce themself (themselves).
12. Today the meeting topic will be _____.
13. (Choice #1) We will introduce this topic by watching a short video, followed by an open discussion.
14. (Choice #2) This topic will be addressed by our guest speaker. After his/her presentation we will have an open discussion. It is my pleasure to introduce our speaker _________. Thank you, ____________ (speaker’s name).
15. (After the video or guest speaker presentation) We have reached the discussion portion of our meeting. If you’d like to share, please unmute and introduce yourself before sharing.
16. (At the end of the hour) That is all the time we have. I’d like to recognize and thank a number of people:
17. We wish to welcome newcomers. Please keep coming back!
18. (If applicable) Please join me in a special thank you to our speaker __________ for sharing with us today!
19. Please remember: Who you see here, what you hear here, let it stay here.
20. Thank you, everyone!